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Governance

Well managed and responsible

Governance is the glue that holds our social, environmental and business growth in balance across our business. Good governance gives our customers confidence they are dealing with an ethical business whose mission is to improve the outcomes for people and planet whilst delivering excellent service.

Our core governance areas are:​

B Corp – we hold B Corp certification which is viewed as the gold standard for responsible and sustainable businesses. Our outstanding score which exceeded the qualifying criteria by 72% proves we are in the top businesses globally aligned to B Corps mission “to use business as a force for good”. This assessment covered a robust examination of all our operational areas of environment, governance, workers, community and customers

ISO Certification – our compliance business has ISO 9001 (quality management) and ISO 14001 (environmental management) qualifications. These are critical to upholding our high standards of operation

Memberships and Accreditations – we are members of industry bodies and accredited to various standards which ensures we are up to date with the latest legislation and policy in our sectors and in many cases help shape this for the benefit of all our stakeholders

Policies & procedures – we operate to a strict set of internal policies, procedures and audit processes covering financial/risk management, compliance, human resource, environmental management and more which help regulate our high standards of operation and service delivery

Code of conduct – to ensure our supply chain uphold the same high governance standards as we do internally, we monitor ourselves and monitor our partners against a robust code of conduct

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